SHIPPING POLICY

SHIPPING POLICY

We offer high-quality delivery services

Shipping Timeframes

Shipping time depends on the watch's availability. We strive to deliver your timepiece as efficiently as possible while ensuring the highest care and security.

In-Stock Watches

Delivered within 5 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email.

Pre-Orders or Waitlisted Watches

Estimated delivery time is clearly mentioned on each product page. We provide regular updates on production and shipping status.

Need precise delivery information?
If you require an exact timeframe for your specific order, please feel free to contact us via Email.

Tracking Your Order

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.

Important: Please allow at least 48 hours for the tracking information to become available in the carrier's system after receiving your shipping confirmation.

Damaged Shipments

In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with:

1. Your order number
2. A clear photo of the item's condition
3. Photos of the packaging

Check out our return and refund policy for more detailed information about our procedures.

Need Assistance?

If you have any further questions about shipping, tracking, or any other concerns, please don't hesitate to contact our customer service team.

Email: [email protected]

We typically respond within 24 hours during business days.