SHIPPING POLICY
Shipping Timeframes
Shipping time depends on the watch's availability. We strive to deliver your timepiece as efficiently as possible while ensuring the highest care and security.
Need precise delivery information?
If you require an exact timeframe for your specific order, please feel free to contact us via Email.
Tracking Your Order
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.
Important: Please allow at least 48 hours for the tracking information to become available in the carrier's system after receiving your shipping confirmation.
Damaged Shipments
In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with:
1. Your order number
2. A clear photo of the item's condition
3. Photos of the packaging
Check out our return and refund policy for more detailed information about our procedures.
Need Assistance?
If you have any further questions about shipping, tracking, or any other concerns, please don't hesitate to contact our customer service team.
Email: [email protected]
We typically respond within 24 hours during business days.